FAQ

We offer genuine digital licences for software from leading publishers, including Microsoft (Office, Word, Excel, Windows…), Autodesk (AutoCAD, Revit, Inventor, 3ds Max…), Graphisoft ArchiCAD, SOLIDWORKS, CorelDRAW, FL Studio and Ableton Live.

Each product page shows the exact edition: our Microsoft, Graphisoft, SOLIDWORKS, Corel, Image-Line and Ableton products are full professional versions, and our Autodesk products are educational versions with full functionality, intended for personal learning and educational use.

Yes. All software is downloaded from the publisher’s official source and activated through the publisher’s official systems.

Yes. Every product includes all the features of the edition you buy. Autodesk educational versions include all core features of the full version, with no watermarks and no educational markings on printed or exported files.

It depends on the product. Some software is activated with a product key, other software online through the publisher’s account: Autodesk products, for example, are activated through an Autodesk account with secure e-mail verification, so no key is needed. Your delivery e-mail explains exactly how to activate your product.

After purchase, you will receive an e-mail with your activation details and step-by-step installation instructions. The software itself is downloaded from the publisher’s official website.

Delivery is usually instant, but in some cases it may take up to a few hours due to verification or technical processing.

No. Every product is a one-time payment, with no recurring fees or automatic renewals. The licence period depends on the product and is shown on its page (our Autodesk educational licences, for example, include 3 years of access).

Yes. You can reinstall the software on the same device by following the activation instructions for your product (for Autodesk products, by signing in to your Autodesk account while your access period is active).

Yes. Files you create use the software’s standard formats and open in the same software elsewhere. Files created with Autodesk educational versions are fully compatible with files created using commercial versions.

Supported operating systems are listed on each product page. Please review the system requirements before purchasing to ensure compatibility.

Our support team is available to assist you with installation and activation guidance. Simply contact us and we’ll help you step by step.

Due to the digital nature of our products, refunds are limited. Refunds may be considered only if:

• The wrong product was delivered due to our error
• Activation cannot be completed due to a verified issue on our side

Please see our Refund Policy for full details.

Yes. All payments are processed securely through trusted payment providers. We do not store payment card details.

You can contact us anytime through our contact page or the chat at the bottom right of every page. We aim to respond within 4 hours, often sooner.